Privacy Policy
Last updated: May 2026
1. Information We Collect
When you use our website, book a service, or contact us through chat or Messenger, we may collect:
- Full name
- Mobile number and email address
- Service address and location
- Messages and inquiries sent to us
- Booking and transaction details
2. How We Use Your Information
We use the information we collect to:
- Process and confirm your service bookings
- Contact you to schedule and confirm appointments
- Respond to your inquiries via chat, Messenger, or phone
- Send service reminders and follow-ups via SMS
- Improve our services and customer experience
3. Data Sharing
We do not sell, rent, or share your personal information with third parties for marketing purposes. Your data is only used internally to provide and improve our services.
4. Facebook Messenger
If you contact us via Facebook Messenger, your messages are handled by our AI assistant (Christine) powered by Anthropic Claude. Conversations may be stored temporarily to provide context for follow-up responses. We do not share Messenger conversation data with third parties.
5. Data Security
We take reasonable steps to protect your personal information. Our website uses HTTPS encryption and our data is stored securely on trusted cloud infrastructure.
6. Your Rights
You may request to access, update, or delete your personal data at any time by contacting us directly.
7. Contact Us
If you have questions about this Privacy Policy, please contact us:
- 📧 Email: gocleanair@gmail.com
- 📞 Phone: 0917 117 8605
- 📍 Address: Seaoil Compound, Gen. Malvar St., Tubigan, Binan, Laguna